When planning your vacations in Cancun, not everything is sunshine. These days, taxi scams have become a bigger problem for customers arriving at Cancun International Airport.
Imagine the following scenario: You’ve just arrived from a delayed flight and spent several minutes picking up your luggage, so when you finally get out of the terminal, your transportation is not waiting for you! What should you do?
Cancun Airport Transportation wants to share with you all the Steps on How to Avoid Scams at the Airport:
1.- Confirm transportation details in Advance:
Once you have booked your Cancun Airport Transportation, you’ll have all the details about your private transportation sent by email. The information you’ll receive includes contact information, company name, and platform number at the Cancun Airport. However, one day before your private transportation service, one of our staff will contact you to confirm your service and provide you with the pickup exactly location where your driver will meet you at the airport.
2.- Staff will always wear a uniform or badge of the company:
If someone approaches to you while waiting at the airport be sure that this person belongs to your Transportation Company. Legitimate drivers from Cancun Airport Transportation hold a sign with your name and a banner of the company’s name. Our drivers always wear uniforms with our official logo, do not be deceived! There are cases in which staff at the Airport pretend to be part of different companies in order to steal customers.
Staff at Cancun Airport Transportation will always be waiting outside the Airport with a banner that has the logo of the company. Besides, make sure the van is orange and white, the colors of our logo.
3.- Ignore unauthorized solicitors:
There are many transportation companies at Cancun Airport that will try to convince you to take you to your destination with “cheaper transportation”. Don’t believe them, it could be a scam because they will simply trick you into taking their transportation but when you reach your hotel or accommodation, they will charge you more.
However, the advantage of booking in advance is that you will have your Cancun Airport Transportation ready at the airport and insured that you’ll not be charged extra fees.
4.- Call or text the company directly from your cell phone:
After spending a few or several minutes looking for your Transportation Company, you might decide to take out your voucher and ask someone at the Cancun Airport for help. Unfortunately, this is not always the best idea… Some of the taxi scams involve staff at the airport “pretending to call” your company. A fake agent answers telling you that your shuttle has already left but you can take a taxi that will be later refunded.
When booking with Cancun Airport Transportations your shuttle will never leave without you, no matter if your flight was delayed. If you don’t find us at the airport, please call directly from your cell phone to the numbers provided and don’t let other people dial the number for you.
5.- Walk to the correct exit door:
It might be confusing for you to find the right way to go outside the Terminal if this is your first time at Cancun International Airport. Each terminal has two exits, one is for “Family and Friends” which is basically for people who have someone at Cancun waiting for them. But there is another exit door designated for “Ground Transportation”. Please be sure that when looking for your transportation you are located at the right exit, this is very important since you are likely to be scammed by a pirate taxi if you are waiting at the wrong exit.
6.- Know the Layout of Cancun Airport:
Knowing the layout of Cancun Airport is a great idea when it comes to avoiding a scam there. It’s not a bad idea to know the terminal’s location and the terminal you will land. There are designated areas for private shuttles, for that reason, our customer service will tell you exactly where to meet your driver. Don’t follow anyone who tries to lead you elsewhere.
Something important! Scammers sometimes pose as taxi drivers or offer rides from within the airport. It’s best to avoid these and go directly to the arranged spot where your private transport awaits.
Conclusion
When booking with Cancun Airport Transportation you can always contact one of our representatives asking for the meeting point according to your flight number and airline and you’ll avoid Cancun Airport scams!
We hope this information helps you have a hassle-free Cancun experience!
You might also like to read: Going successfully thru Cancun Airport to your Resort